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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I can not use (preview) old forms that I cloned from last year.

    Asked by ozgeozek on February 13, 2017 at 10:50 AM

  • Profile Image
    JotForm Support

    Answered by Kevin_G on February 13, 2017 at 12:07 PM

    I have checked the form shown in your screenshot and noticed it was suspended by phishing suspicious, I have reviewed that form and other forms under that account, I can see they're clear so I have reactivated your account, your forms should be loading fine now. 

    Please, also take a look to our terms so you know what you cannot ask in your forms and avoid getting suspended again: http://www.jotform.com/terms/ 

    If you have any question, let us know. 

  • Profile Image

    Answered by ozgeozek on March 21, 2017 at 06:46 AM
    It occured again. I’m working on same form but again it is not previewed. I don’t understand why this is happening?
    Next week i will announce my work and publish it. So what do you prefer to me? And again can you check my profile again??? Thank you
    And one more question: this form is under my collegue’s account. Because 2 years ago, he first prepare it and then i cloned it, and worked on it. As you will see there are many questions under that form.
    So in order to build it again, i prefer to clone and work on it.
    Can i export it to under my account? My colleque account name is: oozdener, my account is ozgeozek
  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 21, 2017 at 09:48 AM

    I've checked your form and I can see it's loading without any problem, your account has not been suspended now and the form seems to be active: 

    To avoid your forms getting suspended, please make sure you're not asking for info that goes against our terms as suggested above, otherwise your forms and account will be suspended due to violation of our terms. 

    You may also try loading this link to your form and see if this works on your end: http://www.jotform.com/form/70432529701350 

    Regarding to your second question, you will be able to clone your colleague's form by following this guide: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    If you have any question, let us know.