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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problems accessing some forms from Turkey

    Asked by infazure on February 14, 2017 at 08:57 AM

    formlarınız sadece kaynak kod ile çalışıyor. türkiye çıkışlı iplerden engelle misiniz ?

    eğer bu şekilde bir durum varsa ve çözümünüz yoksa üyeliğimi iptal edeceğim

    Page URL:
    lipbubblytr.com

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    Answered by Boris on February 14, 2017 at 11:58 AM

    I'm afraid Turkish is not my native language so I've used a translation service to help translate your post into English.

    It sounds like you are having troubles accessing some of your forms, is this correct?

    We are not blocking access to any of your forms, and your forms can be accessed fine from our end:

    https://form.jotformeu.com/form/70442893423356

    However, there is always a possibility for a local Internet Service Provider or a local government to block access to certain websites, including JotForm, where we don't have any control over such blocking and don't have a way of knowing beforehand.

    As far as we are aware at the moment, we are not being blocked through major ISPs.

    Should you run into an issue where your forms are being blocked, you can always try using one of our 3 domains available for your paid account from Turkey - jotform.com, jotformpro.com, and jotformeu.com.

    For example, the following links all point to the same form from your account:

    https://form.jotformeu.com/form/70442893423356

    https://form.jotform.com/form/70442893423356

    https://form.jotformpro.com/form/70442893423356

    So in case that one of these websites gets blocked by your local ISP provider or government, you can always try one of the remaining domains available for your account, and still receive form responses through them.

    If I have misunderstood your question, or if you need further clarifications or assistance, please let us know and we'll be glad to help. Thank you!