What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hyperlink in my auto responder gets automatically deleted

    Asked by Jaclynn on February 14, 2017 at 10:24 PM

    Anytime I click on the hyperlink in my auto responder it automatically deletes the URL link I put in there prior. So even if I only want to update the Text to Display it automatically defaults to empty fields.

    Page URL:

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    JotForm Support

    Answered by liyam on February 15, 2017 at 03:29 AM


    You can highlight the text which has the link in it and then select the chain icon. This will allow you to edit the text without removing the actual link

    If you need assistance on this matter, please let us know.