What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to show sender's email address in submission email?

    Asked by jeffatlas on February 15, 2017 at 12:48 AM

    I have a Jot Form on both my computer site and mobile phone site. I cannot get the mobile one to show the email address from the sender. When i receive the inquiry, it shows as "no-reply". Can you tell me how to resolve this? Thank you.


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    JotForm Support

    Answered by Nik_C on February 15, 2017 at 04:02 AM

    Hello Jeff,

    If you set the sender email in your form, it will show on any device, regardless if it is a mobile phone, laptop, computer etc.

    If the issue persists, please get back to us.

    Thank you!