What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my account over quota?

    Asked by manikanth on February 15, 2017 at 05:07 AM

    There are zero submissions currently but the form is showing quota over message. 

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    JotForm Support

    Answered by ashwin_d on February 15, 2017 at 06:54 AM

    Hello manikanth,

    I did check your account and found that you have received 120 submissions this month. It seems you have deleted the submissions from your form. Please check the screenshot below:

     

    To activate your account again, you will have to upgrade your account or wait for the first day of next month when the submission counters are reset. You may like to take a look at our pricing page for more information on available plans and its limits:  www.jotform.com/pricing

    Thank you!