What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How does the payment form redirect to thank you page?

    Asked by barryblizzard on February 15, 2017 at 10:41 AM

    I have set top a php to be called from thank you and also a php from paypal.

    If my users go to paypal then the thank you script does not get called.

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    JotForm Support

    Answered by EltonCris on February 15, 2017 at 12:52 PM

    When your form has a payment field, the thank you page will be processed after the successful payment.

    Example, the user will be directed to Paypal checkout page (or donation page), after the successful payment, Paypal would redirect back to your form and proceed with the thank you page. If it's a custom thank you URL, it would redirect to that URL.