What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form is showing as "Form not Found" it has been disabled.

    Asked by carolynpearce on February 15, 2017 at 06:55 PM

    Website is called "artintheparkloveland.com"  

    There was a pop up that said our IP Address was suspended due to phishing attempts... so we filled out the form and so far have had no response. We need it back online asap as is a form for people to fill out for a market that is coming up.



    Thank you

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kiran on February 15, 2017 at 10:43 PM

    I see that your account has been suspended due to a disputed charge from our payment processor Stripe. Could you let us know about the recent upgrade of your account along with the last 4 digits of the Credit card number so that we can look into this matter further?

    We will wait for your response. Thank you!