What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to resend Autoresponder email?

    Asked by GuyPalinckxLS on February 16, 2017 at 03:05 AM

    Hi,

     

    I'm currently using the notification mail and the autorespond mail.

    Sometimes (yahoo and other) do not recieve this mail with confirmation.  I is blocked somehow ...

    Is there a possibility to sent this email again,  I know you send the data via the submission, but that is only the data.

    Some info is mention into the mail .....

     

    Thanks

     

    GP

  • Profile Image
    JotForm Support

    Answered by Nik_C on February 16, 2017 at 08:29 AM

    Hello GP,

    One way to do that would be to Edit the submission and submit it again.

    You can do that through Submissions tab:

    And then Choose the Submission and click Edit:

    The filled form will open and then just click Submit.

    What is important is that Send on Edit is enabled for Autoresponder and, if you don't want to receive Notifier again, Send on Edit should be disabled in Notifier:

      

    Let us know how it works for you.

    Thank you!