How to resend Autoresponder email?

  • GuyPalinckxLS
    Asked on February 16, 2017 at 3:05 AM

    Hi,

     

    I'm currently using the notification mail and the autorespond mail.

    Sometimes (yahoo and other) do not recieve this mail with confirmation.  I is blocked somehow ...

    Is there a possibility to sent this email again,  I know you send the data via the submission, but that is only the data.

    Some info is mention into the mail .....

     

    Thanks

     

    GP

  • Nik_C
    Replied on February 16, 2017 at 8:29 AM

    Hello GP,

    One way to do that would be to Edit the submission and submit it again.

    You can do that through Submissions tab:

    How to resend Autoresponder email? Image 1 Screenshot 50

    And then Choose the Submission and click Edit:

    How to resend Autoresponder email? Image 2 Screenshot 61

    The filled form will open and then just click Submit.

    What is important is that Send on Edit is enabled for Autoresponder and, if you don't want to receive Notifier again, Send on Edit should be disabled in Notifier:

    How to resend Autoresponder email? Image 3 Screenshot 72  How to resend Autoresponder email? Image 4 Screenshot 83

    Let us know how it works for you.

    Thank you!