- uniceprocursosAsked on February 16, 2017 at 06:11 AM
Deseo cancelar la Renovación automática. ¡Por favor! Urgente!
Aguardo su Respuesta
Espero su respuesta
- JotForm SupportKiranAnswered on February 16, 2017 at 10:53 AM
I see that your account is currently holding Bronze monthly subscription which is due to renew by tomorrow. I notice that you have paid using PayPal for your subscription.
In order to cancel your Paypal Subscription:
1. Log into your PayPal account
2. Find the latest payment you made to us
3. Click on your subscription number
4. Click on "Cancel Subscription" button.
When you cancel your subscription you will not be charged again. But your account will hold Bronze status until your next billing date.
Hope this information helps!