What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cancelación de la renovación automática.

    Asked by uniceprocursos on February 16, 2017 at 06:11 AM

    Deseo cancelar la Renovación automática. ¡Por favor! Urgente!

    Aguardo su Respuesta


    Espero su respuesta




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    JotForm Support

    Answered by Kiran on February 16, 2017 at 10:53 AM

    I see that your account is currently holding Bronze monthly subscription which is due to renew by tomorrow. I notice that you have paid using PayPal for your subscription.

    In order to cancel your Paypal Subscription:

    1. Log into your PayPal account

    2. Find the latest payment you made to us

    3. Click on your subscription number

    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be charged again. But your account will hold Bronze status until your next billing date.

    Hope this information helps!