What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can use any my form..

    Asked by alpgulden on February 16, 2017 at 01:30 PM

    My forms are disable. I cannot do anything. Whats is wrong with my account?

     

    Thanks

    Alev

  • Profile Image
    JotForm Support

    Answered by Kevin_G on February 16, 2017 at 03:38 PM

    Your account has been suspended due to phishing suspicious, this happens when you're asking for information that goes against our terms. Upon reviewing your account I can see this is not the case so I have reactivated your account again and it should be working now. 

    Please, also check our terms so you know what you cannot ask in your forms: http://www.jotform.com/terms/ 

    If you have any question, let us know.