Of what use is the Event ID?

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    jkron
    Asked on February 16, 2017 at 02:03 PM

    What do Jotform users usually use the event ID for? How does it help with pulling reports and what not?

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    Boris
    Answered on February 16, 2017 at 04:05 PM

    Can you please clarify what you mean by Event ID?

    Did you mean a submission ID? Or something else?

    Looking forward to your response with more details, so that we can assist you with your query. Thank you!

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    jkron
    Answered on February 16, 2017 at 04:11 PM

    Hello -

    I believe my form Auto-populated with an Event ID field...but perhaps that was just a carry-over from the template I was using.

    Regardless, what do people use the Event ID field for? Do you have access to my form so you can see what I am referring to? What is additionally weird is that when submitted the form, the auto email lists the Event ID as 118 which is a different number than what is the number when in the form 116.

    Is there a number where I can call Jotform to speak with someone about my other questions and problems I am having with my form? I did enroll on a paid subscription and so the support would be appreciated.

     

    Thank you,

    Julie K.

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    Boris
    Answered on February 16, 2017 at 05:17 PM

    I have checked your form, and I see that the Event ID field is a Unique ID widget - the person that created it wanted to have a unique ID string associated to each of their submissions.

    You can read more about what this person did in the following guide:

    https://www.jotform.com/help/79-How-to-Add-Custom-Unique-IDs-to-your-Form-Submissions

    In case you have no need for this field on your form, you can simply delete it:

    When it comes to phone support, we do not provide phone assistance at this time. Our primary means for support are our support forum, where you've contacted us, and our support email, support@jotform.com.

    Please feel free to ask other questions or describe issues you might be experiencing by simply opening another support thread in our forum - one for each issue:

    https://www.jotform.com/contact

    We'll be glad to assist you. Thanks!