I can't access my account

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    Zeph Capo 
    Asked on February 17, 2017 at 12:18 PM

    The system says my password is no good, but it is the same one I've been using.  I've requested to reset twice and have yet to receive an e-mail. This is extremely frustrating and I would appreciate getting back into my account. 

    Zeph

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    John_Benson
    Answered on February 17, 2017 at 01:37 PM

    I checked your email address and it is not in our bounce list. I also checked the email logs and I can see that all mail is being sent successfully. 

    Try checking your spam or junk folder. If you find JotForm emails please select all of them and mark them as not spam.

    Hope that helps. If you have any questions, please contact us again.