What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form calculation is not working

    Asked by amytackitt on February 17, 2017 at 01:41 PM

    Hello - on page 3 of this form, I would like to add the total of the check box options with the drop down tour options below. Can you look at the formula I entered for the widget on that page to see where my error is? Thanks so much!

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kiran on February 17, 2017 at 02:54 PM

    I have checked the calculation formula of the Total amount due in Page 3 and see that some of the elements in the calculation are being used as String. 

    Also, please check the calculation values of the checkbox field from the same page since there are 3 options listed and 4 calculation values being used. Please try changing the String elements to Number in the calculation field just by clicking on them so that they turns to Black and the formula on the form should be working fine. 

     Please let us know if you need any further assistance. We will be happy to assist.