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    New submissions are not being copied to integrated google spreadsheet.

    Asked by brentitc on February 20, 2017 at 01:53 AM

    Hi!

    I I'm having problem with Google Sheets Integration.  I would import existing data but not updating incoming data. 

    I have other forms that Integrate Google Sheets and not having problem at all. Only to this form.

     

    please help me for i really need Google Sheet Integration in my form. And I need them to be updated in realtime.

     

    thank you!

     

     

    Page URL:
    https://form.jotform.me/62348500468457

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    JotForm Support

    Answered by ashwin_d on February 20, 2017 at 03:54 AM

    Hello brentitc,

    I'm sorry for the trouble caused to you. 

    I did clone your form and integrated it with my google spreadsheet. The submission data was copied successfully to integrated google spreadsheet successfully. 

    Did you make any changes in the header column of your integrated google spreadsheet? Please note that editing column header will cause the integrated to break. I would suggest you to please re-integrate your form with google spreadsheet and see if that solves your problem.

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!