• Profile Image
    Asked on February 20, 2017 at 04:00 PM

    There is an error which prevents the process. I really want to downgrade my account.

    Thank you.

  • Profile Image
    Answered on February 20, 2017 at 05:37 PM

    Your subscription has been cancelled and last payment refunded. Your account is back to free status. Let us, know if you need more help.