What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to upload an image to the product in my forms

    Asked by micahp20 on February 21, 2017 at 02:07 PM

    I am trying to upload an image to my form and it won't let me....I am clicking on "Choose an image" and nothing is happening.


    Sport-Tek Adult Dri-Fit Hoodie 100% polyester: Black
    Special pricing property in "Quantity" overwrites main product price.

    Makes the product mandatory for submission.

    Selected by Default

    Makes the product preselected on form.

    Show Subtotal on Form

    Shows the subtotal table under the product.

    Page URL:

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    JotForm Support

    Answered by Kiran on February 21, 2017 at 02:41 PM

    I have cloned your JotForm to my account and tried uploading an image to the product which seems to be working fine at my end. Please see the screencast below:

    Could you try editing the form in a private/incognito window or a separate browser to see if that works?

    Please get back to us if the issue still persists. We will be happy to assist you further.