Unable to upload an image to the product in my forms

  • micahp20
    Asked on February 21, 2017 at 2:07 PM

    I am trying to upload an image to my form and it won't let me....I am clicking on "Choose an image" and nothing is happening.

     

    Sport-Tek Adult Dri-Fit Hoodie 100% polyester: Black
    Name
    Price
    USD
     
    Special pricing property in "Quantity" overwrites main product price.
    Image
    Remove Image
    Choose an Image
     
    Required

    Makes the product mandatory for submission.

    YesNo
    Selected by Default

    Makes the product preselected on form.

    YesNo
    Show Subtotal on Form

    Shows the subtotal table under the product.

    YesNo
     
    Add Option
    Page URL: https://form.jotform.com/70514689247161
  • Kiran Support Team Lead
    Replied on February 21, 2017 at 2:41 PM

    I have cloned your JotForm to my account and tried uploading an image to the product which seems to be working fine at my end. Please see the screencast below:

    Unable to upload an image to the product in my forms Image 1 Screenshot 20

    Could you try editing the form in a private/incognito window or a separate browser to see if that works?

    Please get back to us if the issue still persists. We will be happy to assist you further.