Autonext on pages without radio/dropdown fields causing required field errors

  • jackspence13
    Asked on February 22, 2017 at 1:40 PM

    Hi,

    Im guessing this is probably a very easy fix, but i have been messing with this for about an hour and i gave up.

    Basically when my form first loads i get and error message right away and i havent clicked anything. It jus says that there is a required field. I jus want the auto next to work with my radio buttons but for the error messages to go away at startup.

    Thanks !

    Jotform Thread 1073294 Screenshot
  • Jan
    Replied on February 22, 2017 at 4:16 PM

    I was able to replicate the issue. Please give me more time to work on this issue. I will contact you once I have a working solution. Thank you.

  • jackspence13
    Replied on February 22, 2017 at 4:41 PM

    Thanks!

  • Jan
    Replied on February 22, 2017 at 6:39 PM

    I checked your form again and I can see that the "required" error message is gone. Please try to enable the "Auto Next" function on the Page Break.

    Here's the result:

    Autonext on pages without radio/dropdown fields causing required field errors Image 1 Screenshot 20

    If it is still not working, please let us know. Thank you.

  • jackspence13
    Replied on February 22, 2017 at 6:43 PM

    Hey, Thanks for all your help.

    Yes it does work on the first page. But when you enable Auto Next on the second page is when the error message shows up on the first page.

  • jonathan
    Replied on February 23, 2017 at 1:14 AM

    I test your form https://www.jotform.com/70447566611155 but I could not reproduce the issue you described. Actually auto next was not enabled on the 2nd page break field on the form.

    Autonext on pages without radio/dropdown fields causing required field errors Image 1 Screenshot 20

    I cloned your form and enabled auto next on the page break on my test form https://form.jotform.com/70530734828963.

    But I still could not reproduce the issue.

    Can you please check again. It could be a temporary glitch and was resolved on its own.

    Let us know if issue remains.

  • jackspence13
    Replied on February 23, 2017 at 12:41 PM

    Hi,

    Thanks for all of your help.

    I disabled the auto next because the error was still there.

    But if you look at my form now, auto next is enabled and every page has an error message when auto next is enabled.

    Thanks for helping! I hope you can figure it out.

  • David JotForm Support
    Replied on February 23, 2017 at 7:01 PM

    Autonext only works on pages with radio button or dropdown fields. 

    Autonext on pages without radio/dropdown fields causing required field errors Image 1 Screenshot 20

    Enabling this on pages without such fields can result in the form attempting to progress through that page without the appropriate fields being filled.  That, in turn, causes the error you are seeing.