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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Cannot type in Email address or Cell phone Field

    Asked by diazsn on February 23, 2017 at 11:17 AM

    You can type and complete all the fields that have been set up, but you cannot type in the email address box or the cell phone box. I can make these boxes not mandatory, but I do need that information. 

    Page URL:
    https://form.jotform.com/70445454947161

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    JotForm Support

    Answered by Nik_C on February 23, 2017 at 01:50 PM

    Hello,

    The problem is that both fields were created by using number field:

    So it will only allow you to input numbers.

    In order to make it work properly, replace both fields with according fields from the panel:

    Let us know how it worked for you.

    Thank you!