What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't type in added fields

    Asked by diazsn on February 23, 2017 at 12:15 PM

    Every time I add a new text box (Email Address and Cell Number) you cannot type in that box. I have published the page and people are trying to register, but cannot because they are unable to type their email and cell information in.  

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    JotForm Support

    Answered by BDAVID on February 23, 2017 at 02:39 PM

    I have tested all your forms, and I was able to input text on the fields I tried them using Chrome browser, is there any specific browser where the issue is happening? If you have embedded the form, please share the URL of the webpage where you have embedded your form, so we can test further.