Images not showing up on the actual email when received

  • Profile Image
    Asked on February 23, 2017 at 02:09 PM

    Our graphics are no longer showing up in our autoresponder emails. Please advise.


    This is one of the forms:


    I've tried re-uploading the images and they still don't show up in email. Thanks.

  • Profile Image
    Answered on February 23, 2017 at 03:52 PM

    We had an issue with the src URL of the images placed on Email Notifications / Autoresponders but this should be fixed by now.

    However, it's important that you re-add the images to your email template to make them work again.

    Result on actual email received:

    Give that a try and kindly get back to us if the images are still not working when received via email.