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    Images not showing up on the actual email when received

    Asked by GCACjournalist on February 23, 2017 at 02:09 PM

    Our graphics are no longer showing up in our autoresponder emails. Please advise.


    This is one of the forms:  https://form.jotform.com/70533074290148


    I've tried re-uploading the images and they still don't show up in email. Thanks.

    Page URL:

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    JotForm Support

    Answered by Jim_R on February 23, 2017 at 03:52 PM

    We had an issue with the src URL of the images placed on Email Notifications / Autoresponders but this should be fixed by now.

    However, it's important that you re-add the images to your email template to make them work again.

    Result on actual email received:

    Give that a try and kindly get back to us if the images are still not working when received via email.