How to restrict table width in emails for printing?

  • Profile Image
    acoutu
    Asked on February 23, 2017 at 05:13 PM

    Since the upgrade to JotForm 4.0, we are able to view the confirmation emails for our various forms with no difficulty.  The problem is that we need to print two of them out.   One is a volunteer application, and the other is a room booking form.  We keep them for our files.

    I have tried to go in and change the width of the table by pixels down from 750 to 500 px and even less, but no matter how much I do that, we cannot get the answers to the fields to print within the limits of the width of an 8.5 x 11 piece of paper.

    Any suggestions?

    Thanks,
    Aaron

  • Profile Image
    Chriistian
    Answered on February 23, 2017 at 08:58 PM

    I checked the table on your notification and it looks like the width of the inner table is set to 154.658%

    Select this specific table and change its width to 500px.

    Once you changed this, you can then change the width of the outer table to 500px also and it should display properly now.

    If you need further assistance, please let us know.
    Regards.

  • Profile Image
    acoutu
    Answered on February 24, 2017 at 11:46 AM
    Thanks so much! I totally missed that.

    Thanks,
    Aaron

    ...
  • Profile Image
    acoutu
    Answered on February 24, 2017 at 11:46 AM
    Thanks for pointing that out. I have dropped it down to 50%, 30%, and 25%, but it still comes out looking like this when we print:


    Thanks,
    Aaron

    =============================
    Aaron J. Coutu, MLIS
    Assistant Director/Tech Coordinator
    1464 Diamond Hill Road
    Cumberland, RI 02864
    (401) 333-2552 x128
    (401) 334-0578
    http://www.cumberlandlibrary.org
    Your Window to Information, Entertainment, Community
    RI Library Association, President





    ...
  • Profile Image
    BDAVID
    Answered on February 24, 2017 at 01:10 PM

    Please try adding "!important" after the percentage, example:

    "width: 50% !important;"

    Let us know if you need more help.

  • Profile Image
    acoutu
    Answered on February 24, 2017 at 02:46 PM
    Thanks for the additional suggestion.

    I tried adding the “!important;”, and it doesn’t seem to make a difference when we try to print the submission:


    I have tired it with 50%, 30%, and 25%.

    Thanks,
    Aaron

    =============================
    Aaron J. Coutu, MLIS
    Assistant Director/Tech Coordinator
    1464 Diamond Hill Road
    Cumberland, RI 02864
    (401) 333-2552 x128
    (401) 334-0578
    http://www.cumberlandlibrary.org
    Your Window to Information, Entertainment, Community
    RI Library Association, President




    ...
  • Profile Image
    acoutu
    Answered on February 24, 2017 at 02:46 PM
    Thanks for the additional suggestion.

    I tried adding the “!important;”, and it doesn’t seem to make a difference when we try to print the submission:


    I have tired it with 50%, 30%, and 25%.

    Thanks,
    Aaron

    =============================
    Aaron J. Coutu, MLIS
    Assistant Director/Tech Coordinator
    1464 Diamond Hill Road
    Cumberland, RI 02864
    (401) 333-2552 x128
    (401) 334-0578
    http://www.cumberlandlibrary.org
    Your Window to Information, Entertainment, Community
    RI Library Association, President

    ...
  • Profile Image
    BDAVID
    Answered on February 24, 2017 at 03:58 PM

    Please try creating a new notification, and just adjust it's general frame to 500px, example:

    I just tested it, and all the information is being printed:

    Let us know if you need more help.