What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Publish button not working.

    Asked by friesenm on February 23, 2017 at 06:44 PM

    Cant get to link to copy form

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    JotForm Support

    Answered by Chriistian on February 23, 2017 at 09:39 PM

    I cloned your form and tested the v4 publish button, and it seems to be working fine on my end. I was able to get the link to the form via the Publish tab.

    What browser were you using when you encountered this issue? May I suggest using a different browser or try clearing your browser cache to refresh it.

    If the issue persists, please let us know.

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    Answered by friesenm on February 25, 2017 at 01:46 PM
    I use internet explorer. I almost always have to go back to the old version for it to work.

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    JotForm Support

    Answered by ashwin_d on February 25, 2017 at 04:29 PM

    Hello friesenm,

    Which version of internet explorer you are using and having this issue? I did clone our form in internet explorer 11 and I am unable to replicate the issue you are having. Please check the screenshot below:


    We will wait for your response.

    Thank yoU!