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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How is the educational discount processed?

    Asked by UMBCadmissions on February 24, 2017 at 10:42 AM

    I have requested my account to be considered an education account. I have not yet purchased a subscription but will need to shortly. If I purchase the subscription without the discount, will my credit card be refunded the 50% once approved as an education member? 


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    JotForm Support

    Answered by Kevin_G on February 24, 2017 at 12:33 PM

    I have checked on our records and found that your application was not approved, you could however upgrade your account to the desired plan, if you want, you could review your previous application and try to apply again. 

    Also, you could indeed purchase a subscription now if you need to increase the limits, please avoid upgrading with PayPal or FastSpring since this would make the process to switch planes a bit hard, upgrading to Stripe (credit card or the default one) will allow us to handle the switch, though would be good to wait again for the resolution of your educational discount application and upgrade directly with the discounted price.