Why does the phone number entry button show up as two lines?

  • Profile Image
    Asked on February 24, 2017 at 11:21 PM

    The area code is on the top line and the rest of the number goes on the second line. I've never seen an online form with this format. Is there a way to make it a single entry line?

  • Profile Image
    Answered on February 25, 2017 at 04:13 AM

    Hello MSJones45,

    With which form you are having this issue with? I did check both the forms you have in your account and both of them shows phone number fields in one line only. Please check the screenshot below:


    Have you embedded your form in any webpage where you are having this issue with? Please share the webpage URL and we will take a look.

    We will wait for your response.

    Thank you!