What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms will not upload on my website

    Asked by mertful on February 28, 2017 at 07:12 AM

    I have emailed and emailed and posted on forums and am not getting any help.

    I'm desperate. I have upgraded my forms and it still tells me I'm almost out of storage space I need to upgrade.

    I cannot tell what is going on please have someone reach back out to me asap


    Yesterday I sent in a screen shot but still haven't heard back.


    Page URL:

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    JotForm Support

    Answered by Welvin on February 28, 2017 at 09:57 AM

    I have just reactivated your account. As per checking, you have been suspended because of the credit card fields in your form. I see that you have removed those. Please refrain from adding the fields again. Thank you for your kind understanding.