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  • Profile Image

    My form stopped integrating

    Asked by hussain.alsarro on February 28, 2017 at 09:29 AM

    Dear JotForm Team,

     

    I have created a registration form under the name of Join AIESEC 

    It has stopped integrating in google spreadsheet 10 hours ago, I really need this fixed as soon as possible.

     

    The sheet

    https://docs.google.com/spreadsheets/d/1cQkPOAeuo19WC8-bgRGRdaKDS5ufVK3QBCWP9uxM2KE/edit#gid=0

     

    *This is not the first time that this issue happens with this form.

     

    LOVE, 

    Page URL:
    https://www.jotform.com/build/70393445365460

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    JotForm Support

    Answered by KadeJM on February 28, 2017 at 12:09 PM

    We do apologize for any inconveniences you are having with using our google spreadsheet integration with your form. 

    Did you change anything on your form before it stopped working?

    I've checked your jotform account username "AIESEC" where I found one form on it labeled cocktail party but it was in a dormant state indicating to us that you haven't logged into the account in quite which also disabled your form.

    I believe this may be the reason why. 

    To restore your account to an active status just log back into the account to wake it up and to avoid this problem in the future I would also recommend periodically logging into your account every now and then.

    This should resolve your problem but, if you have any further issues with it just let us know.