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Can I change the account username?Asked by tebrooks on February 28, 2017 at 10:01 AM
Due to a job reassignment I have taken over administration of a professional level license for one of our accounts. That account is under the other employee's user name. Is there a way to change the "administrator" of that account to my user name. I'd prefer not to use hers. By the way - I'm logged in to her account - however, I've changed the email to mine so replies will come to me.
Hi Bob, thank you for contacting us.
Yes, we can change the account username to something you prefer.
Please give us 3 suggestions in the order of your preference, just in case your first pick is not available.
Thank you in advance. We are awaiting your reply.