What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Error uploading files

    Asked by snaplash on February 28, 2017 at 01:05 PM

    My form is:

    https://form.jotform.com/60318197050956

     

    I have used V4 and V3 and still getting this error.

     

    Can you let me know if I am doing something wrong?

     

    Thanks!

     

    M.

     

     

    Page URL:
    https://form.jotform.com/60318197050956

    Screenshot
  • Profile Image
    JotForm Support

    Answered by AIDAN on February 28, 2017 at 02:53 PM

    Hi, thank you for contacting us.

    Please note that we are aware of this problem and are working on it. Apologies for the inconvenience.

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    JotForm Support

    Answered by Kiran on February 28, 2017 at 08:04 PM

    The issue should be resolved by now. I tried to submit your JotForm and see that there is an issue with the Thank you page URL. You may need to verify the conditions and URLs used in the form. Please check and let us know if you still experience any issues with the file upload on your forms. We will be happy to take a look again.

    We are sorry for the inconvenience this may have caused.