What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    404 error while downloading the files from the submissions

    Asked by allmybannerscom on March 01, 2017 at 01:35 AM
    Nop, is not resolved yetm still the same
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    JotForm Support

    Answered by Kiran on March 01, 2017 at 01:43 AM

    Could you provide us with the URL where you are experiencing the issue to download the file? This would help us in investigating the issue further.

    We will wait for your response. Thank you! 

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    Answered by nflplan on March 01, 2017 at 02:15 AM

    Well I'm also getting this issue. Any uploads that have been performed since around 8 PM CET seem to be missing.

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    JotForm Support

    Answered by Welvin on March 01, 2017 at 08:51 AM

    @nflplan: You've created a thread regarding the file upload. We will address you there instead.