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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Mailing Labels and Address fields

    Asked by crossland on March 01, 2017 at 04:22 PM

    We have this form that we are using for employees to request a particular item.  One of the fields on the form is your standard address field.  

    This form is then sent to an employee  (in this case it is the myself) via email.    I was wondering when the email is sent if the form result could be set up where it could automatically be set up where a mailing label could quickly be printed. 

    This would greatly quicken this process.

     

    Thanks

     

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    JotForm Support

    Answered by John_Benson on March 01, 2017 at 06:13 PM

    My understanding is that you want to customize the email message of the notification. You can use the Email Editor in order to edit and customize the email content. You can even use the answers provided by the user to make it dynamic. Here's a guide:

    In Form Builder V4, click the "Settings" in the top menu and then go to the "Emails" section. Select the notification and then click the "Edit" icon.

    In the Email Editor, you can click the "Form Fields" drop down to select the fields you want to appear in the notification. Click the Save button when you're done.

    Hope that helps. Thank you.

  • Profile Image

    Answered by crossland on March 02, 2017 at 01:09 PM

    Okay with the address field it pulls where it says  City: ____________,  State:____________, etc.

     

    Is there anyway to get it where it does not show these particular words before the data entry when using the address field in Jotform without having separate fields for city, state, etc.? 

     

    Thanks

  • Profile Image
    JotForm Support

    Answered by John_Benson on March 02, 2017 at 02:48 PM

    If you don't want to show the city or state, you can disable it in the Properties settings of the Address field. Here's how:

    1. Open your form and select the Address field.
    2. Click the cogwheel icon (Properties) and go to the Options tab.
    3. Under the Visible Options, you can enable or disable the fields on your Address field.

    Hope that answers your question. If you need further help, let us know. 

    Thank you.

  • Profile Image

    Answered by crossland on March 02, 2017 at 04:19 PM

    Last question with this.  I want the field to display still.  I just do not want the field labels to display.  Is this an option with the address area and I am just not seeing it.

     

    Thanks

  • Profile Image
    JotForm Support

    Answered by John_Benson on March 02, 2017 at 05:53 PM

    This is the default look of the Address Field in the notification email:

    If you don't want to display the field labels, you need to delete the {address} in the notification email. Please use the field names below so that the labels will not appear:

    {address:addr_line1}

    {address:addr_line2}

    {address:city}

    {address:state}

    {address:postal}

    {address:country}

    Please check the screen animation on how I added these field names to the notification email:

    Here's the result:

    Hope that answers your question. Let us know if you need further assistance. Thank you.

  • Profile Image

    Answered by crossland on March 03, 2017 at 09:52 AM

    Okay first of all I like your instructions.  Very easy to follow.

     

    Kept the Address name on the left panel and deleted the address form field as you showed and copied and pasted your forms into a notepad and then pasted it into my form on the right cell.   

    Is there a step that I am missing?

     

    When I tried the form (5 times, I kept on getting a blank area in this form area.)

     

     

    Thanks

  • Profile Image
    JotForm Support

    Answered by John_Benson on March 03, 2017 at 12:15 PM

    Hi, please provide the Form Name or Form ID so we can check your notification email configuration.

    We'll wait for your response. Thank you.