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MlambAsked on March 2, 2017 at 4:54 AM
How do I set up a save functionality on my survey so that people can save where they are and then return to the survey later to complete?
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Support_Management Jotform SupportReplied on March 2, 2017 at 8:32 AM
There are 2 ways to achieve this:
1. Browser-based method
Easy to setup, but relies on the Browser's Local Storage.
Meaning, if they started filling out your form using Chrome, left their desktop/laptop, went back and re-opened the form on Firefox/Safari, then his progress is lost. Using that same Chrome browser again would continue where the user left off though.
Complete guide: How-to-Enable-Auto-Fill-on-Forms
2. Session parameter method
Quite complicated setup and requires 2 forms to make it work.
Form 1: The first form where the user will need to fill out the name and email field. The session URL will be created here and we will use the email field as the session ID.
Form 2 (Main Form): This is the main form where all the necessary and important fields we need to collect. The main form needs to have page break, please also note that the progress on each page will only be saved when the "Next" and "Back" button is clicked.
Complete guide: How-to-Save-Forms-and-Continue-Later
Have a look at both of them then decide which works better for your needs.