- lellrickAsked on March 02, 2017 at 09:59 AM
One of our sub-account users contacted me this morning asking why they are not able to put their forms in a specific folder anymore. At one time, they were able to drag their form into their folder after the form was created. I have highlighted just a few of the forms in the screenshot attached that need to be in the Training & Development folder.
I have full access to our WebServ account and I noticed that I am not able to drag forms to specific folders either.
Do you have any suggestions?
- JotForm SupportdavidAnswered on March 02, 2017 at 12:33 PM
We do not have a permission type where the forms can be moved by a Sub Account User within Main Account. In other words, the Sub User cannot move forms owned by Main Account. The form should be moved from within the Main Account. I do not believe there was a point where sub-users were able to manipulate folder structure.