What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Change renewal date?

    Asked by Yolanda Matt  on March 03, 2017 at 11:19 AM

    I would like to purchase the Silver package next week , but need to have my renewal date set to July 1st to align with our financial year.  Is there a way to pay through June 30th so the renewal date each year will be set for July 1st?

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    JotForm Support

    Answered by Kiran on March 03, 2017 at 01:46 PM

    Unfortunately, it is not possible to change the renewal dates since they are automated with our payment processors. However, please let us know if you are considering to subscribe for the yearly plan. If so, you may subscribe to the monthly plan so that you can change the subscription plan to yearly from the month of June. 

    Hope this information helps! 

  • Profile Image

    Answered by Yolanda Matt  on March 09, 2017 at 10:15 AM
    I would like to subscribe to a monthly plan until July 1st then change to a
    yearly plan.
    ...
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    JotForm Support

    Answered by Kiran on March 09, 2017 at 11:50 AM

    Great! Glad to know that you want to upgrade your account to paid subscription. You may create an account with JotForm using the following URL.

    https://www.jotform.com/signup

    You may then login to your account and upgrade the account from the pricing page.

    Hope this information helps!