What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is the French translation not working?

    Asked by dfortier on March 03, 2017 at 11:51 AM

    The translation of an element in French is not displayed online. The French translation is in the field but does not show in the form!

    Please corrected quickly. Our appraisal for the Jotform tool goes down!

     

    I am comfortable explaining the future direction of the organization to my team members.

    change for :

    Je suis à l'aise d'expliquer l'orientation future de l'organisation aux membres de mon équipe.

    Page URL:
    https://form.jotform.com/70235209434248

  • Profile Image
    JotForm Support

    Answered by Jim_R on March 03, 2017 at 02:56 PM

    Hello 😊 I checked your form https://form.jotform.com/70235209434248 but failed to see the problem with the Translation. The last row on your Matrix Field was translated properly

    from:

    I am comfortable explaining the future direction of the organization to my team members.

    to:

    Je suis à l'aise d'expliquer l'orientation future de l'organisation aux membres de mon équipe.

    I can only assume you managed to figure it out after posting your question but just in case you need more help, don't hesitate to ask.

  • Profile Image

    Answered by dfortier on March 09, 2017 at 10:10 AM
    The translation is finally displayed. But I find that jotfrom is less stable for some time. I'm not convinced that version 3 is a good move!
    Thanks for the quick return
    Have nice Weekend
    De : JotForm [mailto:noreply@jotform.com]
    Envoyé : 2017-03-03 14:55
    À : Dominic Fortier
    Objet : Re: Why is the French translation not working?
    A new response has been received:
    /www.jotform.com>[JOTFORM]/www.jotform.com/>/www.jotform.com>
    Answered by Jim_R
    Hello 😊 I checked your form https://form.jotform.com/70235209434248 but failed to see the problem with the Translation. The last row on your Matrix Field was translated properly
    ...
  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 09, 2017 at 04:19 PM

    I've also cloned your form and I can see the translation works fine. 

    Glad to know you were able to figure it out, please if you experience the issue again, do not hesitate to let  us know, we  will be glad to further check your form. 

    Thanks.