What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is disabled

    Asked by arichard11 on March 06, 2017 at 12:46 PM

    I have entered the embedded code and another code format and neither one shows the form on my site.  It says it is disabled.  Please enable this form and will you tell me how  to keep it from being disabled again!


    Thank you very much

    Arlene Richard

    Page URL:

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    JotForm Support

    Answered by Jan on March 06, 2017 at 01:55 PM

    Sorry for the inconvenience. Your account is currently suspended. Our phishing tool suspended your account automatically. I manually checked your forms and I didn't see any fields that violates our terms of use.

    I have activated your account. I would recommend you deleting the forms that are blank. 2 of your forms only has a title and a submit button.

    If you have any questions, let us know. Thank you.