The next button in our form doesn't work anymore

  • UPROSA
    Asked on March 6, 2017 at 2:09 PM

    For a couple of weeks now the next button in our Image submission form doesn't work anymore... no response - can you please fix this??

    Jotform Thread 1082984 Screenshot
  • John_Benson
    Replied on March 6, 2017 at 3:36 PM

    I was able to replicate the issue on a cloned form and I was not able to click the next button on the website URL you provided. Please give me more time to work on this problem. I will let you know once I have a solution.

    Thank you for your patience.

  • John_Benson
    Replied on March 6, 2017 at 3:54 PM

    Thank you for patiently waiting. Here's my solution:

    Please remove the Scrollable Text widget on your form and add it again. This will fix the next button issue. I also cleared your form cache so that your forms will be refreshed from our servers.

    The next button in our form doesnt work anymore Image 1 Screenshot 30

    Please check this cloned form. Here's a screen capture:

    The next button in our form doesnt work anymore Image 2 Screenshot 41

    Hope that helps. If you have questions, please let us know.