What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The next button in our form doesn't work anymore

    Asked by UPROSA on March 06, 2017 at 02:09 PM

    For a couple of weeks now the next button in our Image submission form doesn't work anymore... no response - can you please fix this??

    Page URL:

  • Profile Image
    JotForm Support

    Answered by John_Benson on March 06, 2017 at 03:36 PM

    I was able to replicate the issue on a cloned form and I was not able to click the next button on the website URL you provided. Please give me more time to work on this problem. I will let you know once I have a solution.

    Thank you for your patience.

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    JotForm Support

    Answered by John_Benson on March 06, 2017 at 03:54 PM

    Thank you for patiently waiting. Here's my solution:

    Please remove the Scrollable Text widget on your form and add it again. This will fix the next button issue. I also cleared your form cache so that your forms will be refreshed from our servers.

    Please check this cloned form. Here's a screen capture:

    Hope that helps. If you have questions, please let us know.