What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to have submit id number on the form

    Asked by goldbond on March 06, 2017 at 05:03 PM

    My form works like a help ticket. 


    Request catalogs for customer A


    [option to submit another ticket]

    Request catalogs for customer B



    I built a "submit" link on the thank you page, but it seems to be using the same ID number. How can I change that?



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    JotForm Support

    Answered by jonathan on March 06, 2017 at 07:00 PM

    You may want to use the Unique ID field instead to have unique id number data on your form submissions.

    Check our user guide: https://www.jotform.com/help/79-How-to-Add-Custom-Unique-IDs-to-your-Form-Submissions

    Let us know if you need further assistance.