What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot log in due to multiple log in attempts

    Asked by Jamalul Azizi  on March 06, 2017 at 09:18 PM

    I forgot my log in password but tried a few times. After several unsuccessful attempts, I got this message 'You have reached your log in limit'.

    I tried to retrieve my password but did not get any link from JotForm.

    Kindly help.

    TQ

     

    Page URL:
    http://www.mabip.com

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    JotForm Support

    Answered by liyam on March 07, 2017 at 12:30 AM

    Hello,

    I checked your email history and found that the emails sent to you landed on the bounce list. However, upon checking, your email address is no longer included there. I also have sent a password reset email. Please check your inbox or your spam folder for the instructions.

    If you have questions, please let us know.

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    Answered by George Sclavounos  on March 10, 2017 at 01:57 PM

    . After several unsuccessful attempts, I got this message 'You have reached your log in limit'.

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    JotForm Support Manager

    Answered by Jeanette on March 10, 2017 at 05:18 PM

    Try in a few hours later. Also delete your browser cache and cookies.

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    Answered by jimziegler on March 10, 2017 at 05:31 PM

    I have the same issue

     ..

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    JotForm Support

    Answered by liyam on March 11, 2017 at 12:24 AM

    Hello jimziegler,

    I have moved your comment on to a new thread in order to assist you better. We'll provide you a response in a short while.

    Thanks.

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    Answered by michael bailey  on March 14, 2017 at 09:12 AM

    I keep getting an error message saying I have reached my login attempt limit. It will not allow me to reset my password. Please Help
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    JotForm Support

    Answered by Kevin_G on March 14, 2017 at 10:28 AM

    Michael, 

    I have moved your comment to another thread, it can be found here: https://www.jotform.com/answers/1091052