I cannot log in due to multiple log in attempts

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    Jamalul Azizi 
    Asked on March 06, 2017 at 09:18 PM

    I forgot my log in password but tried a few times. After several unsuccessful attempts, I got this message 'You have reached your log in limit'.

    I tried to retrieve my password but did not get any link from JotForm.

    Kindly help.

    TQ

     

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    liyam
    Answered on March 07, 2017 at 12:30 AM

    Hello,

    I checked your email history and found that the emails sent to you landed on the bounce list. However, upon checking, your email address is no longer included there. I also have sent a password reset email. Please check your inbox or your spam folder for the instructions.

    If you have questions, please let us know.

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    George Sclavounos 
    Answered on March 10, 2017 at 01:57 PM

    . After several unsuccessful attempts, I got this message 'You have reached your log in limit'.

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    Jeanette
    Answered on March 10, 2017 at 05:18 PM

    Try in a few hours later. Also delete your browser cache and cookies.

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    jimziegler
    Answered on March 10, 2017 at 05:31 PM

    I have the same issue

     ..

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    liyam
    Answered on March 11, 2017 at 12:24 AM

    Hello jimziegler,

    I have moved your comment on to a new thread in order to assist you better. We'll provide you a response in a short while.

    Thanks.

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    michael bailey 
    Answered on March 14, 2017 at 09:12 AM

    I keep getting an error message saying I have reached my login attempt limit. It will not allow me to reset my password. Please Help
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    Kevin_G
    Answered on March 14, 2017 at 10:28 AM

    Michael, 

    I have moved your comment to another thread, it can be found here: https://www.jotform.com/answers/1091052