What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    suspended account

    Asked by joao  on March 07, 2017 at 05:40 PM


    my account have been suspended for "phishing".

    all data is "updated" and truth and no phishing is being made.

    The form used is to be as link on e.mail campaign for people to join our newsletter...

    is that forbiden?

    If it is, I would like not to do that, and keep the account....

    best regards

  • Profile Image
    JotForm Support

    Answered by jonathan on March 07, 2017 at 07:25 PM

    I have now lifted the suspension on your account and forms. You should now be able to login at https://www.jotform.com/login

    Let us know if you need further assistance.