What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form says it's disabled but it's enabled

    Asked by psolano on March 07, 2017 at 08:44 PM

    I created a form this afternoon and I tried sharing the link but when we click on it to take the survey we immediately get a message saying the form is disabled. However, the form is enabled in the settings. I have used JotForm before and have followed the same steps so I am confused as to why people are unable to take the survey. 


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on March 07, 2017 at 10:11 PM


    This seems to be a duplicate thread. Please refer to this thread: https://www.jotform.com/answers/1084323. Your concern will be addressed there shortly.