What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    File cannot be uploaded

    Asked by bkkstrider on March 07, 2017 at 11:42 PM


    Please take a look my form, it cannot be uploaded the file. It looks like a server time-out error.


    Page URL:

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    JotForm Support

    Answered by Chriistian on March 08, 2017 at 01:54 AM

    Sorry for the inconvenience. Unfortunately, we had a temporary issue with the submission server and it has been fixed by now. 

    Can you please check once again?

    Let us know if the issue still occurs on your end.