I would like a notification email sent to different people when different categories are selected.

  • Profile Image
    Whareoranga
    Asked on March 08, 2017 at 09:58 PM

    Example

    Problem category

    1. not working

    2. no connection

    3. MedTech issue

     

    if I select 1 - then email notification will go to: 1 person

    if I select 2 the a email noticifcation will got to another email

    cheers

  • Profile Image
    ashwin_d
    Answered on March 09, 2017 at 12:48 AM

    Hello Whareoranga,

    Yes it is possible to achieve this by taking advantage of our "Conditions" feature. Please take a look at the following guide on how to conditionally send submission email to any specific email adddress based on the answer: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!