- TheRecClubAsked on March 08, 2017 at 10:11 PM
This is very weird because I've had 40+ form submissions with no issues, but one use keeps getting this error.
I've added "Round" to the calculation widget but it's still happening.
Any suggestions? Thanks!
- IanAnswered on March 09, 2017 at 01:18 AM
I cloned the form and could not replicate the issue. i could use the round function successfully.
Cloned form can be found at https://form.jotform.com/70670985840970
Hope this helps.
- nicolasAnswered on March 09, 2017 at 06:21 PM
- CharlieAnswered on March 10, 2017 at 05:50 AM
Please do open a new thread here in the forum if you need any assistance with. We will appreciate if you will provide enough details for us to understand your concern.
- TheRecClubAnswered on March 12, 2017 at 03:16 AM
The error message was only appearing for one client. Perhaps it was cached (and the error came when they entered their credit card details, apparently not from the rounding at all - even more strange). Not to worry. I sent them a manual invoice.