Stripe error "Invalid Integer: NaN"

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    TheRecClub
    Asked on March 08, 2017 at 10:11 PM

    This is very weird because I've had 40+ form submissions with no issues, but one use keeps getting this error.

    I've added "Round" to the calculation widget but it's still happening. 

    Any suggestions? Thanks!

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    Ian
    Answered on March 09, 2017 at 01:18 AM

    I cloned the form and could not replicate the issue. i could use the round function successfully.
    Cloned form can be found at https://form.jotform.com/70670985840970

    Hope this helps.

     

     

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    nicolas 
    Answered on March 09, 2017 at 06:21 PM

    sou lindo

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    Charlie
    Answered on March 10, 2017 at 05:50 AM

    @nicolas

    Please do open a new thread here in the forum if you need any assistance with. We will appreciate if you will provide enough details for us to understand your concern.

    Thank you.

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    TheRecClub
    Answered on March 12, 2017 at 03:16 AM

    Thanks Ian.

    The error message was only appearing for one client. Perhaps it was cached (and the error came when they entered their credit card details, apparently not from the rounding at all - even more strange). Not to worry. I sent them a manual invoice.