- lmdeaton1Asked on March 09, 2017 at 05:37 PM
Can you please tell me why this form is now showing up as disabled? We use this form in a business and cannot afford for it to be disabled.
This seems to happen every time that I edit the form. Is there a way to keep it from being disabled in the future?
Larry DeatonPage URL:
- AIDANAnswered on March 10, 2017 at 05:08 AM
Hi Larry, thank you for contacting us.
I have resolved the issue. Your form should be working properly now.
Please note that your form "Clone of Liberated Recall Log" with ID 70677024576159 triggered our automatic form review systems because you're using words like "codes" and "expiration", so the form you mentioned above (https://form.jotform.com/61396486580164) was not the cause this time.
If you need further assistance please let us know. We will be happy to help. Thank you.
- lmdeaton1Answered on March 10, 2017 at 09:27 AM
I created the Clone prior to modifying the original so that I had a backup in case I messed it up while modifying it. Do you have a suggestion on how to do this in the future so that it doesn't trigger your automatic review system and cause it to be disabled?
- AIDANAnswered on March 10, 2017 at 11:02 AM
Hi again Larry,
I hope this helps. If you need further assistance please let us know. Thank you.