What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not found. This form is disabled.

    Asked by listings on March 10, 2017 at 01:11 AM

    All my forms are not working. Can you please help?

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    JotForm Support

    Answered by amy on March 10, 2017 at 08:11 AM

    Hi,

    I checked your account and I found that your account has been suspended because of some phishing fields.

    Please note that our users cannot collect sensitive data such as credit card information, social security numbers, user login credentials, or other sensitive personal information. It is against our Terms of Use.

    I removed these fields from your form and activated your account again and please don't forget that if you attempt to add phishing fields again to your form, your account will be suspended again. You can only use our payment tools if you want to get payments.

    Mastering Payment Form Integrations with JotForm

    Thank you for your understanding.

    Kindest Regards.