What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way to customize the way submissions show up in my email inbox?

    Asked by dstever on March 10, 2017 at 11:11 AM

    As of now, when someone fills out a submission it comes to the inbox fine but looks terrible. Is there a way to customize the way in which it's formatted?

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    JotForm Support

    Answered by Jan on March 10, 2017 at 02:48 PM

    Yes, you can customize the content of the email notification. You can do this in the Emails wizard, here's how:

    1. In the Form Builder V4, click the "Settings" in the top menu. Go to the "Emails" section. Select the Notification and then click the "Edit" button. 

    2. In the Email Editor, you can edit and customize the email content using the available toolbar.

    3. Click the "Save" button when you're done.

    Hope that helps. Thank you.