Temporary upgrade

  • REBELS1
    Asked on March 10, 2017 at 12:21 PM

    Need to upgrade for one month due to overage of payments this month. 

  • Jeanette JotForm Support
    Replied on March 10, 2017 at 3:20 PM

    You can that, the cancel the subscription right away to avoid automatic renewals. The account will remain on paid status for the month you paid for.

  • REBELS1
    Replied on March 10, 2017 at 3:46 PM
    Will it go back to free?
    Yolanda
    ...
  • Jeanette JotForm Support
    Replied on March 10, 2017 at 4:11 PM

    The account will go back to free when the period expires. For example if you purchase the monthly plan today, cancel it. The account will be on paid status, until April 10, next month, and you will avoid the automatic renewal next month.