What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Temporary upgrade

    Asked by REBELS1 on March 10, 2017 at 12:21 PM

    Need to upgrade for one month due to overage of payments this month. 

    for
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    JotForm Support Manager

    Answered by Jeanette on March 10, 2017 at 03:20 PM

    You can that, the cancel the subscription right away to avoid automatic renewals. The account will remain on paid status for the month you paid for.

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    Answered by REBELS1 on March 10, 2017 at 03:46 PM
    Will it go back to free?
    Yolanda
    ...
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    JotForm Support Manager

    Answered by Jeanette on March 10, 2017 at 04:11 PM

    The account will go back to free when the period expires. For example if you purchase the monthly plan today, cancel it. The account will be on paid status, until April 10, next month, and you will avoid the automatic renewal next month.