What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Text tool not working like text formatting, uploading image

    Asked by evergreenccs on March 10, 2017 at 04:48 PM

    Text fields (i.e., text-only, non-input) aren't working. I can add or delete letters, but none of the formatting functions, adding images, or using form fields in the text is working at all. On any of my forms.

  • Profile Image
    JotForm Support

    Answered by EltonCris on March 11, 2017 at 02:10 AM

    It is working fine when I tried it. Text formatting works as expected.

    About upload an image, I am getting a huge box after upload so I will escalate this to our developers for a resolution.

    Take note that CSS codes injected in your form may also affect the formatting of the text element so I would suggest checking them.

  • Profile Image

    Answered by   on March 11, 2017 at 08:00 AM

    It actually went back and forth between working and not working yesterday, and eventually I was able to get everything I needed accomplished. If I encounter the problem again, I will try to take a screen video to help your diagnosis.