What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Google sheets third party integration just stopped updating when submissions came in.

    Asked by sirmcgyver on March 10, 2017 at 10:25 PM
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    JotForm Support

    Answered by Kiran on March 11, 2017 at 10:21 AM

    I have pushed the submissions to the spreadsheet manually. Please check now and see if the submissions are still not being updated in the spreadsheet. If the issue still persists, you may remove the Google spreadsheet integration from the form and reintegrate it again so that the existing submissions will be updated in a new spreadsheet.

    Hope this information helps!