Why has my account been autosuspended?

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    Brad Carlson 
    Asked on March 12, 2017 at 07:47 PM

    I just created a new form and I can't enable it. When I log off/log in, it says my account is Auto Suspended. If I reset my password, I can access my account, but the forms are still disabled.

    User name: bac0608

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    Answered on March 13, 2017 at 01:17 AM

    Hello Brad,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now. Do try to sign in to your JotForm account and get back to us if you have any trouble.

    I'm sorry for the trouble caused to you. 

    Thank you!